The Client complaint response letter template is a basic template for companies to send out to clients or customers who have notified them of a complaint or problem with their products or services.
This sample letter template includes replaceable red text for the date, contact information and personal information that needs to be on all business letters. The regular black type includes a template text for general customer response.
The three paragraphs provide a simple explanation of how a business might respond to a complaint. These paragraphs should be edited to fit your business needs. Otherwise, additional paragraphs should be added to include specific information about the formal complaint.
The complaint response letter is available in Microsoft Word format so that it may be modified to fit your company needs. There is space at the top to allow you to print over company letterhead or include your letterhead images within the document.