Customer Complaint Response Letter


The Customer Complaint Response Letter template is a general sample complaint letter used by a company to respond to customer who has charged them with a formal complaint about their business practices, products or services.

This business letter template provides an outline of the format, structure and style that can be used to write a formal response to a customer complaint.

You will need to replace specific items such as company name addressed, date, your name, your company name and title. Add your company logo or letterhead at the top.

Download Customer Complaint Response Letter

Customer Complaint Response Letter

Alternate – Complaint Letter To Company

If you are dissatisfied with a product or service then you may want to a customize a complaint letter to send to a company or corporate headquarters. As a small business, this can be the easiest way to resolve an issue.

customer complaint to company

Customer Complaint Response Letter was last modified: May 28th, 2015 by bridget

12 Comments on “Customer Complaint Response Letter”

  1. Yoke

    Very very useful! Thanks alot!

    If possible, how to nicely say that we offer refund to customer as well?

  2. khan

    im looking for an example of a customers complaint letter can anyone help me out


    The customers are always the first priority of any business.This blog is much favourable for businesses to learn how to response a customer complain in order to make much more reliable and stronger relationship with the customer.

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